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Calendar & Appointment Sync

Turn your chat widget into an active sales assistant. By connecting your corporate calendars, Sentrup books qualified meetings, qualifies leads, and prevents schedule conflicts automatically.

How to Connect Your Calendar Providers?​

To connect your calendar providers to Sentrup, navigate to the Integrations tab in your Admin Dashboard, select either Google Calendar or Microsoft Outlook, and complete the secure OAuth 2.0 authentication flow. Once authorized, Sentrup will read and write scheduling events in real time.

  1. Navigate to the Integrations tab in your Sentrup Admin Dashboard.
  2. Click Connect Google Calendar or Connect Microsoft Outlook.
  3. Authenticate and grant the required calendar read/write scopes.

Once linked, the scheduling engine continuously checks for existing events on selected calendars to block double-bookings.

How to Configure Availability and Booking Rules?​

You can configure availability and booking rules by specifying weekly operating hours, buffer intervals between slots, and custom intake fields. This information instructs the AI on when you are available and what details to collect before securing a calendar slot.

  • Weekly Availability: Specify active operating hours (e.g., Mon-Fri, 9:00 AM - 5:00 PM).
  • Buffer Times: Reserve preparation gaps between consecutive appointments (e.g., 15-minute buffers).
  • Booking Form Questions: Specify what details the AI must gather before securing the slot (e.g., email, business URL, company size).

How Does the Automated Booking Flow Work in Chat?​

The automated booking flow works in chat by recognizing when a visitor wants to schedule an appointment. The AI assistant queries your connected calendar's real-time slot availability, displays open intervals directly in the widget, gathers user details, and confirms the meeting instantly.

  1. Checks your real-time availability using a calendar sync check.
  2. Displays upcoming open slots directly within the chat widget viewport.
  3. Guides the visitor to click and select a time slot.
  4. Collects contact info, registers the event on your linked calendar, and sends email confirmations to both parties.